Cancellation Policy

Your appointment time is reserved exclusively for you and we request that you acknowledge and respect our cancellation policy.

If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. If you need to cancel your appointment you need to call or text (562) 208-2341. If canceling more than 24 hours ahead, online cancellation is also available. If we don't answer leave your information on our answering service.

Please keep in mind that "No-shows" or last minute cancellations leave our beauty professionals with empty appointment times as well as other guests that cannot get in but could have made it.

Because of this, clients that do not honor their appointments will be charged a cancellation fee as follows:

 More than 24 hours notice 

Service will be cancelled at no charge

Less than 24 hours notice

50% of the service price will be charged

Failure to show without notice
or same day cancellations

100% of the service price will be charged

 

Please understand that arriving late may limit the time available for your service, thus lessening its effectiveness and your pleasure. 
Your timely arrival is appreciated. 

 

 

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